Thomas Publishing Company Customer Service

Please let us know about any difficulty you experience when using this site, including inquiries about any of the following:

  • Technical problems or questions about using the web site
  • Questions about your bill or making a payment
  • Questions about your ad program

During business hours you can chat with customer service staff online:

At any time you can also contact us via email here.

To contact us by postal mail, please direct your correspondence to:

Thomas Publishing Company, LLC
Five Penn Plaza
9th Floor
New York, NY 10001

Attn: Advertiser Customer Service


For technical assistance, please contact Customer Service.
Please note that by using this site, you signify acceptance of our Terms and Conditions of Use.